Refund and Returns Policy
At DrunkID.com, we take great pride in the quality of our products. We strive to ensure that every fake ID we produce meets our high standards and satisfies our customers. However, we understand that circumstances may arise where a refund or return is necessary. This Refund and Returns Policy outlines our procedures and guidelines for such situations.
1. Refund Policy
a) Quality Issues: If you receive a fake ID that does not meet the specifications you provided during the order process or contains errors made on our part, we offer a full refund or a replacement at no additional cost. Please notify us within 10 of receiving the product, and we will promptly address the issue.
b) Delivery Issues: In case of delivery delays beyond the estimated delivery date or non-delivery of your order, please contact us, and we will investigate the matter. If the issue cannot be resolved, we will issue a full refund.
c) Change of Mind: We understand that plans can change. If you decide to cancel your order before we start the production process, we will provide a full refund. However, once the production has started, cancellations are not possible.
2. Returns Policy
a) Our fake IDs are custom-made to your specifications. As a result, we cannot accept returns for products that meet the provided specifications and do not contain errors on our part.
b) If you believe that the fake ID you received does not meet the specifications you provided or contains errors made on our part, please contact us within 10 of receiving the product. We will review the issue and may request additional information or images to verify the claim. If the mistake is on our part, we will arrange for a replacement at no additional cost.
3. How to Request a Refund or Return
To initiate a refund or return request, please contact our customer support team at [ Contact Form ]. Provide your order details and a clear description of the issue you encountered. Our team will respond promptly and guide you through the process.
a) We cannot issue refunds or replacements for fake IDs that were confiscated or seized by authorities due to unlawful use.
b) Our fake IDs are intended for novelty and entertainment purposes only. We do not encourage any illegal activities, and our products should not be used for fraudulent purposes.
5. Contact Us
If you have any questions or concerns regarding our Refund and Returns Policy, please do not hesitate to contact us at [ Contact Form ]. We are here to assist you and ensure your satisfaction with our products.